The Talent People x JSIT-PE

The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore’s Precision Engineering sector by addressing manpower challenges and fostering industry growth.

By applying for our job opportunities, you’re joining a strategic effort to enhance Singapore’s Precision Engineering landscape.

BENEFITS

• 14 days annual leave.

• 5 day work week (Mon-Fri, 8:30AM-5:30PM).

• Closed on eve/post of some public holidays (Christmas Eve, Deepavali eve, Hari Raya Haji eve, New year's eve, CNY eve). 1/2 day annual leave will be deducted for 1 full day's plant closure.

• Variable bonus.

• Guaranteed 1 month annual bonus, it will be in your contract (similar to AWS).

• Non-guaranteed variable bonus (dependent on performance ratings).

• Fixed monthly meal allowance SGD80.

• Annual health screening.

• Dental & medical.

• Hospitalisation insurance.

• Mandatory training hours for each employee.

• Opportunity to work overseas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To understand and follow the latest company standards and procedures including the service KPIs.

• To carry out indoor and outdoor service jobs such as commissioning / repair / troubleshooting / inspection and modifications works as required. This including local and overseas service requests.

• To carry out after office-hours service support to customers according to the duty roster (also known as 24-hour service).

• To carry out investigations of customers’ complaints pertaining to product defects, failures or non-conformance.

• Issuance of outdoor and/or indoor service reports for customers and/or other SEW Eurodrives.

• Issuance of assessment report of all SEW products for warranty claims to SEW Germany, and other SEW Eurodrives.

• To carry out warranty claim inspections and verification.

• To carry out disassembling of cancelled units for return to stock.

• To carry out maintenance of service tools, equipment, and the housekeeping of the service workshop areas.

• To provide service and maintenance trainings to customer and to educate them about SEW product usage.

• To supervise and oversee the installation of SEW products according to SEW operating instructions / recommended specification.

• Maintain close working rapport with service coordinator and immediate superior on daily basis.

• Any service related matters he will report to the immediate superior or service manager(s).

AUTHORITY

• To supervise the ADs during the service works and to notify the SG office of any discrepancies occur.

• To make recommendations or corrective actions on the assessment report based on the outcome of the diagnosis.

The Talent People 24C2589